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Privacy Policy

Brief Policy Policy Overview

Your privacy is very important to Biofact. To make sure your privacy is kept as secure as possible we only keep some of your details on file, which are stored securely in your account area to make it easy for you when you shop again. We do not keep any of your payment information on our site. 

We will never use your details or send you any publications, through the mail or e-mail, without your prior consent. We will also never pass on any of your details to any third party. We take all reasonable care to comply with the requirements of the Data Protection Act relating to the personal information you supply on the Site.
 
Biofact may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 21st April 2012.
 
We may collect the following information: 
name 
contact information including email address
demographic information such as post code, preferences and interests
other information relevant to customer surveys and/or special offers 
 
 
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping
We may use the information to improve our products and services
With your consent, we may periodically send promotional emails about new products, special offers or other information, which we think you may find interesting using the email address provided
From time to time, we may also use your information to contact you for market research purposes by email, phone, fax or mail
We may use the information to customise the website according to your interests
 

Security

Biofact takes the security of your personal details very seriously and has used industry standard precautions to safeguard your personal and payment details. We use PayPal to administer all payments and Biofact do not hold any information regarding your payment details on file.
 

How We Use Cookies 

A cookie is a small text file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. 
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. 
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. 
 
 

Controlling your personal information 

You may choose to restrict the collection or use of your personal information in the following ways: 
whenever you are asked to fill in a form on the website or via mail, look for the box that you can tick to indicate that you do not want the information to be used by anybody else for direct marketing purposes 
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at info@biofactpharma.com
We will not sell, distribute or lease your personal information to third parties if you have asked us not to or are required by law. We may use your personal information to send you promotional information about carefully selected third parties which we think you may find interesting unless you have asked us not to. 
If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email us as soon as possible . We will promptly correct any information found to be incorrect.
 
 

Links To Other Websites


Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
 
If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please contact us using the below details.
 
If you have any questions about this privacy statement or your dealings with Biofact you can contact:



Biofact 

Unit D17, 
M4 Interchange Park, 
Maynooth Road, 
Celbridge, 
Co. Kildare.

 
T: +353 1 601 2544
F: +353 1 601 2516 
E : info@biofactpharma.com
 

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